State Agency Name How to Contact
Alaska Medicare Information Office TOLL Free: (800) 478 6065
Phone (Local):(907) 269 3680
Website
Alabama State Health Insurance Assistance Program (SHIP) TOLL Free: (800) 243 5463
1-800-AGELINE
Phone (Local):(334) 242 5743
Website
Arkansas Senior Health Insurance Information Program (SHIIP) TOLL Free: (800) 224 6330
Phone (Local):(501) 371 2782
Website
Arizona Arizona State Health Insurance Assistance Program TOLL Free: (800) 432 4040
Spanish available upon request
Phone (Local):(602) 542 4446
711 for TTY
Website
California California Health Insurance Counseling & Advocacy Program (HICAP) TOLL Free: (800) 434 0222
Phone (Local):
Website
Colorado Senior Health Insurance Assistance Program (SHIP) TOLL Free: (888) 696 7213
Phone (Local):(720) 321 8850
Website

Connecticut CHOICES TOLL Free: (800) 994 9422
toll free for in-state, (860) 424-5274 for out of state callers
Phone (Local):
Website
Connecticut CHOICES TOLL Free: (800) 994 9422
in-state
Phone (Local):(860) 424 5274
Website
Washington D.C. Health Insurance Counseling Project (HICP) TOLL Free:
Phone (Local):(202) 994 6272
Website
Delaware ELDERinfo TOLL Free: (800) 336 9500
Phone (Local):(302) 674 7364
Website
Florida Serving Health Insurance Needs of Elders (SHINE) TOLL Free: (800) 963 5337
Phone (Local):
Website
Georgia GeorgiaCares TOLL Free: (866) 552 4464
Phone (Local):(866) 552 4464
Website
Guam Guam Medicare Assistance Program (GUAM MAP) TOLL Free:
Phone (Local):(671) 735 7421
or (671) 735-7390
Website
Hawaii Sage PLUS Program TOLL Free: (888) 875 9229
Phone (Local):(808) 586 7299
Website
Iowa Senior Health Insurance Information Program (SHIIP) TOLL Free: (800) 351 4664
Phone (Local):
Website

Idaho Senior Health Insurance Benefits Advisors (SHIBA) TOLL Free: (800) 247 4422
Phone (Local):
Website
Illinois Senior Health Insurance Program (SHIP) TOLL Free:
Phone (Local):(217) 524 6911
Website
Indiana State Health Insurance Assistance Program (SHIP) TOLL Free: (800) 452 4800
Phone (Local):(765) 608 2318
Website
Kansas Senior Health Insurance Counseling for Kansas (SHICK) TOLL Free: (800) 860 5260
Phone (Local):
Website
Kentucky State Health Insurance Assistance Program (SHIP) TOLL Free: (877) 293 7447
Phone (Local):(502) 564 6930
Website
Louisiana Senior Health Insurance Information Program (SHIIP) TOLL Free: (800) 259 5300
Phone (Local):(225) 342 5301
Website
Massachusetts Serving Health Information Needs of Elders (SHINE) TOLL Free: (800) 243 4636
(800) AGE-INFO
Phone (Local):(617) 727 7750
Website
Maryland Maryland Department of Aging -Senior Health Insurance Assistance Program (SHIP) TOLL Free: (800) 243 3425
For TTY, call 711
Phone (Local):(410) 767 1100
Website
Maine Maine State Health Insurance Assistance Program (SHIP) TOLL Free: (877) 353 3771
Phone (Local):(207) 287 9206
Call 711 for TTY
Website
Maine Maine State Health Insurance Assistance Program (SHIP) TOLL Free: (877) 353 3771
Phone (Local):
Call 711 for TTY
Website
Michigan MMAP, Inc. TOLL Free: (800) 803 7174
Phone (Local):
Website
Minnesota Minnesota State Health Insurance Assistance Program/Senior LinkAge Line TOLL Free: (800) 333 2433
Phone (Local):
Website

Missouri CLAIM TOLL Free: (800) 390 3330
Phone (Local):(573) 817 8320
TDD/TTY available upon request
Website
Mississippi MS Dept of Human Services – Division of Aging & Adult Services TOLL Free: (800) 948 3090
Phone (Local):(601) 359 4366
Website
Montana Montana State Health Insurance Assistance Program (SHIP) TOLL Free: (800) 551 3191
Phone (Local):
Website
North Carolina Seniors’ Health Insurance Information Program (SHIIP) TOLL Free: (800) 443 9354
TTY 711
Phone (Local):(919) 807 6900
Website
North Dakota Senior Health Insurance Counseling (SHIC) TOLL Free: (800) 247 0560
Phone (Local):(701) 328 2440
Website
Nebraska Nebraska Senior Health Insurance Information Program (SHIIP) TOLL Free: (800) 234 7119
Phone (Local):(402) 471 2841
Website
New Hampshire NH SHIP – ServiceLink Aging and Disability Resource Center TOLL Free: (866) 634 9412
For TTY, call 711 8666349412
Phone (Local):
Website
New Jersey State Health Insurance Assistance Program (SHIP) TOLL Free: (800) 792 8820
Phone (Local):(877) 222 3737
Website
New Mexico Benefits Counseling Program TOLL Free: (800) 432 2080
Phone (Local):(505) 476 4846
Website
Nevada State Health Insurance Assistance Program (SHIP) TOLL Free: (800) 307 4444
Phone (Local):(702) 486 3478
Website
New York Health Insurance Information Counseling and Assistance Program (HIICAP) TOLL Free: (800) 701 0501
Phone (Local):(800) 342 9871
Website
Ohio Ohio Senior Health Insurance Information Program (OSHIIP) TOLL Free: (800) 686 1578
Phone (Local):
Website
Oklahoma Oklahoma Medicare Assistance Program (MAP) TOLL Free: (800) 763 2828
Phone (Local):(405) 521 6628
Website
Oregon Senior Health Insurance Benefits Assistance (SHIBA) TOLL Free: (800) 722 4134
Phone (Local):(503) 947 7979
Website
Pennsylvania APPRISE TOLL Free: (800) 783 7067
Phone (Local):(717) 783 1550
Website
Puerto Rico State Health Insurance Assistance Program (SHIP) TOLL Free: (877) 725 4300
San Juan (Ponce 1-877-981-7735, Mayagüez 1-800-981-0056)
Phone (Local):(787) 721 6121
8009817735 south of island 8009810056 west of island
Website
Rhode Island Senior Health Insurance Program (SHIP) TOLL Free:
Phone (Local):(401) 462 0510
4014623000 General info
Website
South Carolina (I-CARE) Insurance Counseling Assistance and Referrals for Elders TOLL Free: (800) 868 9095
Phone (Local):(803) 734 9900
Website
South Dakota Senior Health Information & Insurance Education (SHIINE) TOLL Free: (800) 536 8197
Phone (Local):
TDD/TTY – 711 (In-State Only)
Website
Tennessee Tennessee Commisssion on Aging & Disability -TN SHIP TOLL Free: (877) 801 0044
Phone (Local):(615) 741 2056
Website
Texas Texas Department of Aging and Disability Services (HICAP) TOLL Free: (800) 252 9240
Phone (Local):(512) 438 3011
Website
Utah Senior Health Insurance Information Program (SHIP) TOLL Free: (800) 541 7735
Phone (Local):(801) 538 3910
Website
Virginia Virginia Insurance Counseling and Assistance Program (VICAP) TOLL Free: (800) 552 3402
Phone (Local):(804) 662 9333
or 804.662.9334
Website
Virgin Islands Virgin Islands State Health Insurance Assistance Program (VISHIP) TOLL Free:
Phone (Local):(340) 772 7368
340.714.4354 (St. Thomas)
Website
Vermont State Health Insurance Assistance Program (SHIP) TOLL Free: (800) 642 5119
Phone (Local):(802) 748 5182
Website
Washington Statewide Health Insurance Benefits Advisors (SHIBA) TOLL Free: (800) 562 6900
Phone (Local):
Website

Wisconsin Wisconsin SHIP (SHIP) TOLL Free: (800) 242 1060
Medigap Part D: 855-677-2783, Disability Drug Benefit: 800-926-4862
Phone (Local):
Website
Wisconsin Wisconsin SHIP (SHIP) TOLL Free: (800) 242 1060
or 866-456-8211 or 800-926-4862
Phone (Local):(608) 267 3201
Website
West Virginia West Virginia State Health Insurance Assistance Program (WV SHIP) TOLL Free: (877) 987 4463
Phone (Local):(304) 558 3317
Website
Wyoming Wyoming State Health Insurance Information Program (WSHIIP) TOLL Free: (800) 856 4398
Phone (Local):(307) 856 6880
Website
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